quality

Fees include:

• A consultation with a board certified physician while in the comfort of your home, hotel or other convenient location.
• The convenience of treatments onsite that make trips to the pharmacy, urgent care or emergency department often unnecessary.
• A detailed plan of care as well as coordination with other physicians and health care services
• Clinician travel time within 15 miles from downtown New Orleans

Additional charges may apply for after hours visits, medications, IV therapy, labs, supplies, procedures, and excess physician time and travel.

Payment is due at the time services are rendered, as NOLA Doc is a fee for service practice.

NOLA Doc physicians are considered “out-of-network” providers for all insurance carriers.

Appointment cost depends on the amount of time spent with the physician and the time of day your visit occurs.

Prior to confirming an appointment, a member of our team will review the general cost of the visit. Missed appointments may result in a cancellation fee. By agreeing to be seen by our physicians, you agree to our rates.

We accept cash, debit cards, Visa, MasterCard, American Express, Discover, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). We also accept cryptocurrency in the form of Bitcoin, Litecoin and Ethereum.

If eligible, and you wish to seek reimbursement from your insurance company, you may request a superbill that contains diagnosis codes and fees and may be submitted directly to insurance carriers.

All charges and payments are the responsibility of the patient at the time services are rendered. Please keep in mind that an insurance plan is a contract between the patient and the insurance company and in no way represents an obligation between the insurance company and NOLA Doc.

NOLA Doc makes no guarantee that patients will receive reimbursement.

Your insurance carrier will review your claim and make a determination as to reimbursement. Your insurance carrier may apply your fees to a deductible, require a copay, and/or deny coverage/payment.  Some services may not be covered by your plan, or your insurance carrier may pay only a portion of the charges.

Please contact your insurance company for answers to specific questions regarding your coverage, their payment policies and reimbursement procedures.