The Team
Mark Berenson, MD
House Call Physician & Medical Director
Dr. Mark Berenson is a board certified Family Physician and a native of New Orleans. He is known for being a thoughtful and thorough physician and places great value in patient history as the key to diagnosis. Dr. Berenson has an appreciation for homeostasis and the power of self-healing. His practice targets the source of disease while promoting optimal nutrition, behavioral change, and self-motivated methods to allow for the renewal of health. In addition to general acute care, other areas of practice include treatment of opioid dependence, anxiety, and sleep disorders as well as nutritional counseling and second opinions on unrelenting medical mysteries. Dr. Berenson combines vast knowledge of conventional medication with years of experience using complimentary and alternative remedies. Whenever possible, he employs an integrative approach when working with his patients on a care plan. When not providing direct patient care, Dr. Berenson is particularly excited about the future of technology and its application in medicine.
Dr. Berenson earned a medical degree from Tulane University in 2003 and completed residency in 2006 at the UCSF Family Medicine Residency in Santa Rosa, California. Immediately after residency, he took on the role as hospitalist and an emergency physician at several hospitals around the bay area and also became a member of the UCSF Clinical Faculty as an instructor of Inpatient Medicine at San Francisco General Hospital. In 2010, he joined Care Practice of San Francisco, providing acute and primary care in both the office and in-home setting. Having worked for years in both the hospital and in-home setting, Dr. Berenson has learned to clearly distinguish the role for a hospital visit and the importance of staying in one’s home for medical care.
Since the beginning of his medical career in the early 90s, Dr. Berenson has developed a simple perspective when caring for patients. His goal with each encounter is to provide a comfortable and open environment where patients become educated, motivated, and empowered to achieve and maintain their therapeutic goals.
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Dr. Berenson earned a medical degree from Tulane University in 2003 and completed residency in 2006 at the UCSF Family Medicine Residency in Santa Rosa, California. Immediately after residency, he took on the role as hospitalist and an emergency physician at several hospitals around the bay area and also became a member of the UCSF Clinical Faculty as an instructor of Inpatient Medicine at San Francisco General Hospital. In 2010, he joined Care Practice of San Francisco, providing acute and primary care in both the office and in-home setting. Having worked for years in both the hospital and in-home setting, Dr. Berenson has learned to clearly distinguish the role for a hospital visit and the importance of staying in one’s home for medical care.
Since the beginning of his medical career in the early 90s, Dr. Berenson has developed a simple perspective when caring for patients. His goal with each encounter is to provide a comfortable and open environment where patients become educated, motivated, and empowered to achieve and maintain their therapeutic goals.
Susan Hecker, MD
House Call Physician
Dr. Susan Hecker brings a broad medical skillset, deep compassion and a sly sense of humor to NOLA Doc and her patients. Her goal is to treat the acute problem while helping patients create a milieu of better overall health and wellness. Whether guiding care during end of life, treating acute illness or injury, or simply aiding those who have experienced a bit too much of our fair city, Dr. Hecker is honored to help her patients feel better and answer any health questions they may have.
Dr. Hecker earned her medical degree and a Master of Public Health from Tulane University and spent much of her career in Tacoma, Washington. After that, she traveled the country for work, but as is the case for many, New Orleans drew her back. She is very happy to be here and part of the NOLA Doc team. Outside of work she enjoys cooking, hot yoga, the funky nightlife of New Orleans and most of all, spending quality time with her son.
Kaitlin, RN
House Call Nurse
Kaitlin is an awesome house call nurse who naturally puts her patients at ease. She has years of experience in critical care and, in addition to NOLA Doc, she also works in the Emergency Department and the Intensive Care Unit. Born and raised in New Orleans, Kaitlin earned her Bachelor of Science in Nursing from the University of Louisiana at Lafayette. She loves providing in-home nursing care and IV therapy with the NOLA Doc Team. Outside of medicine, Kaitlin is a true animal lover, always has a foster dog and is on a mission to find forever homes for all the stray dogs in town.
Monika, RN
House Call Nurse
Monika is a calm, cool house call nurse with a great sense of humor. She earned her Bachelors of Science in Nursing from Curry College in Massachusetts and her Bachelors of Science in Anthropology from Lewis and Clark College in Oregon. She worked as a Registered Nurse at Oregon State Penitentiary before taking a job in the hospital setting as a medical surgical RN. In 2014, Monika moved to New Orleans where she continued her work in the acute care setting as an Emergency Room Nurse. Monika enjoys traveling and volunteering abroad. Most recently, she’s found her greatest joy in being a mom. Monika is the original NOLA Doc nurse and she is a valued member of our team.
Minnie, RN
House Call Nurse
Claire is an experienced house call nurse who was born and raised in New Orleans. She received her Bachelors Degree from Tulane University and then settled in Northern California. While there, she earned a Nursing Degree, raised two children and practiced medicine for nearly two decades. After 28 years in California, like so many New Orleans natives, Claire has returned home. She is thrilled to be back and excited to be part of the NOLA Doc team.
Flore, RN
House Call Nurse
Flore is a great nurse. When medical needs arise, you want Flore at your side.
She earned her Bachelor of Science in Nursing from WGU and started her nursing career working the ER in Florida. She moved to New Orleans in 2015 where she became a valued ER nurse and a member of the In-Hospital IV Team.
Flore enjoys traveling and spending time with friends and family. She is delighted to be a part of the NOLA Doc team delivering in-home care and mobile IV Therapy.
Siobhan, RN
House Call Nurse
Siobhan is a well rounded, easy-going, experienced nurse. She earned her nursing degree in 2014 from the University of Miami Nursing School. She spent 6 years in the trauma ER at University Medical Center and has now become a Labor and Delivery nurse at Touro. Siobhan is a New Orleans native and is passionate about providing health care in her city. Outside of work, Siobhan is a girl mom & dog mom who loves spending time with family.
Bailey, RN
House Call Nurse
Bailey is the latest addition to the NOLA Doc team. She is a very experienced, excellent nurse and she’s easy to be around. Everyone loves her and we’re happy to have her on our team.
Ginger, RN
House Call Nurse
Ginger is an enthusiastic house call nurse who practices medicine with patience and a bright smile. Originally from Missouri, she received her Bachelor of Arts in Interdisciplinary Studies with a focus on Psychology, Women’s Studies and Medical Sciences. After traveling internationally for several years, Ginger returned to the U.S. to resume her studies at Humboldt State University in Northern California. She received her Bachelor of Science in Nursing and spent two years as a Surgical Oncology nurse in San Francisco. From there, Ginger hit the road as a traveling nurse which landed her in New Orleans. Ginger has experience in the medical-surgical inpatient unit, organ transplant, orthopedics, postpartum and employee health. She loves being part of the NOLA Doc team delivering care in a more personal environment with uninterrupted time dedicated to her patients. When not nursing, Ginger is a clothing designer and an outdoor enthusiast.
Kavion
Patient Care Coordinator
Kavion is a New Orleans native and a positive light on the NOLA Doc team. She has a decade of experience greeting patients in both the Emergency Department and the outpatient clinic. She is NOLA Doc’s Patient Care Coordinator and she is sure to do her job with a bright smile.
Kavion loves being a mom to her three kids as well as gardening, cooking, science, and festivals.
Brooke
Practice Administrator
Brooke runs the show at NOLA Doc. She puts people at ease with her pleasant tone and calm nature. Brooke earned her Bachelor of Science in Biology at the Pennsylvania State University. She has years of healthcare experience as a patient care coordinator and practice manager for a variety of surgical practices. Brooke has an interest in alternative methods of healing, she loves to sail and enjoys running on the beach with her dog, Scrapper. She has been a member of the NOLA Doc team since the beginning and plays a critical role keeping the practice flowing smoothly seven days a week.
Scrapper
House Call Therapy Dog
Scrapper is a 15 pound Supermutt rescue born sometime in September of 2012. He’s formally trained, very well behaved and has excellent manners. He enjoys organic kibble, sweet potato and chicken. He’s a fanatic about chasing balls and he’s really good at snuggling. Scrapper loves coming along on house calls with Dr. Berenson and he is certain to put a smile on everyone’s face.
The Team
Mark Berenson, MD
House Call Physician & Medical Director
Dr. Mark Berenson is a board certified Family Physician and a native of New Orleans. He is known for being a thoughtful and thorough physician and places great value in patient history as the key to diagnosis, using testing only when necessary. Dr. Berenson has an appreciation for homeostasis and the power of self-healing. His practice targets the source of disease while promoting optimal nutrition, behavioral change, and self-motivated methods to allow for the renewal of health. In addition to general acute care, other areas of practice include treatment of opioid dependence, anxiety, and sleep disorders as well as nutritional counseling and second opinions on unrelenting medical mysteries.
Dr. Berenson combines vast knowledge of conventional medication with years of experience in the use of complimentary and alternative remedies. Whenever possible, he employs an integrative approach when working with his patients on a care plan. When not providing direct patient care, Dr. Berenson is particularly excited about the future of technology and its application in medicine.
Read More
Dr. Berenson earned a medical degree from Tulane University in 2003 and completed residency in 2006 at the UCSF Family Medicine Residency in Santa Rosa, California. Immediately after residency, he took on the role as hospitalist and an emergency physician at several hospitals around the bay area and also became a member of the UCSF Clinical Faculty as an instructor of Inpatient Medicine at San Francisco General Hospital. In 2010, Dr. Berenson joined Care Practice of San Francisco, providing acute and primary care in both the office and in-home setting. Having worked for years in both the hospital and in-home setting, Dr. Berenson has learned to clearly distinguish the role for a hospital visit and the importance of staying in one’s home for medical care.
Since the beginning of his medical career in the early 90s, Dr. Berenson has developed a simple perspective when caring for patients. His goal with each encounter is to provide a comfortable and open environment where patients become educated, motivated and empowered to achieve and maintain their therapeutic goals.
Susan Hecker, MD
House Call Physician
Dr. Susan Hecker brings a broad medical skillset, deep compassion and a sly sense of humor to NOLA Doc and her patients. Her goal is to treat the acute problem while helping patients create a milieu of better overall health and wellness. Whether guiding care during end of life, treating acute illness or injury, or simply aiding those who have experienced a bit too much of our fair city, Dr. Hecker is honored to help her patients feel better and answer any health questions they may have.
Dr. Hecker earned her medical degree and a master in public health from Tulane University and spent much of her career in Tacoma, Washington. After that, she traveled the country for work, but as is the case for many, New Orleans drew her back. She is very happy to be here and part of the NOLA Doc team. Outside of work she enjoys cooking, hot yoga, the funky nightlife of New Orleans and most of all, spending quality time with her son.
Kaitlin, RN
House Call Nurse
Kaitlin is an awesome house call nurse who naturally puts her patients at ease. She has years of experience in critical care and, in addition to NOLA Doc, she also works in the Emergency Department and the Intensive Care Unit. Born and raised in New Orleans, Kaitlin earned her Bachelor of Science in Nursing from the University of Louisiana at Lafayette. She loves providing in-home nursing care and IV therapy with the NOLA Doc Team. Outside of medicine, Kaitlin is a true animal lover, always has a foster dog and is on a mission to find forever homes for all the stray dogs in town.
Claire, RN
House Call Nurse
Claire was born and raised in New Orleans. She received her Bachelors Degree from Tulane University and then settled in Northern California. While there, she earned a Nursing Degree, raised two children and practiced medicine for nearly two decades. After 28 years in California, like so many New Orleans natives, Claire has returned home. She is thrilled to be back and excited to be part of the NOLA Doc team.
Monika, RN
House Call & Emergency Nurse
Monika is a house call nurse and an ER nurse. She earned her Bachelors of Science in Nursing from Curry College in Massachusetts and her Bachelors of Science in Anthropology from Lewis and Clark College in Oregon. She worked as a Registered Nurse at Oregon State Penitentiary before taking a job in the hospital setting as a medical surgical RN. In 2014, Monika moved to Louisiana where she continues to work in acute care nursing. Monika enjoys traveling and volunteering abroad, most recently participating in a disaster relief medical mission to Puerto Rico. Monika is excited to be a part of the NOLA Doc team delivering in-home care and mobile IV therapy.
Flore, RN
House Call Nurse
Flore is a great nurse. When medical needs arise, you want Flore at your side.
She earned her Bachelor of Science in Nursing from WGU and started her nursing career working the ER in Florida. She moved to New Orleans in 2015 where she became a valued ER nurse and a member of the In-Hospital IV Team.
Flore enjoys traveling and spending time with friends and family. She is delighted to be a part of the NOLA Doc team delivering in-home care and mobile IV Therapy.
Siobhan, RN
House Call Nurse
Siobhan is a well rounded, easy-going, experienced nurse. She earned her nursing degree in 2014 from the University of Miami Nursing School. She spent 6 years in the trauma ER at University Medical Center and has now become a Labor and Delivery nurse at Touro. Siobhan is a New Orleans native and is passionate about providing health care in her city. Outside of work, Siobhan is a girl mom & dog mom who loves spending time with family.
Bailey, RN
House Call Nurse
Bailey is the latest addition to the NOLA Doc team. She is a very experienced, excellent nurse and she’s easy to be around. Everyone loves her and we’re happy to have her on our team.
Kavion
Patient Care Coordinator
Kavion is a New Orleans native and a positive light on the NOLA Doc team. She has a decade of experience greeting patients in both the Emergency Department and the outpatient clinic. She is NOLA Doc’s Patient Care Coordinator and she is sure to do her job with a bright smile.
Kavion loves being a mom to her three kids as well as gardening, cooking, science, and festivals.
Brooke
Practice Administrator
Brooke earned her Bachelor of Science in Biology at the Pennsylvania State University. She has years of healthcare experience as a patient care coordinator and practice manager for a variety of surgical practices. Brooke has an interest in alternative methods of healing, she loves to sail and enjoys running on the beach with her dog, Scrapper. She has been a member of the NOLA Doc team since the beginning and plays a critical role keeping the practice flowing smoothly seven days a week.
Scrapper
House Call Therapy Dog
Scrapper is a 15 pound Supermutt rescue born sometime in September of 2012. He’s formally trained, very well behaved and has excellent manners. He enjoys organic kibble, chicken, chasing balls, and snuggling. He loves coming along on house calls with Dr. Berenson and is sure to put a smile on everyone’s face.